Terms of Service

Last Updated: December 8, 2025

1. Agreement to Terms

By accessing or using CAIROS AI's services or website, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, you may not use our services.

2. Description of Services

CAIROS AI provides AI safety and security offerings, which may include:

  • Adversarial red teaming and safety evaluations
  • AI safety assessments, audits, and risk analysis
  • Consulting services related to AI security, governance, and compliance
  • Training materials, workshops, and educational resources
  • Synthetic data generation and dataset licensing for safety and harm-detection use cases

We may modify, suspend, or discontinue any aspect of our services at any time.

3. User Obligations

3.1 Acceptable Use

You agree not to:

  • Use our services in violation of any applicable law
  • Interfere with or limit another user's access to our services
  • Upload or transmit harmful, abusive, or unlawful content
  • Attempt unauthorized access to our systems
  • Interfere with service performance or security
  • Use automated means to access our services without prior written permission

3.2 Account Responsibilities

If you create an account, you are responsible for:

  • Maintaining the confidentiality of credentials
  • All activity under your account
  • Promptly notifying us of any unauthorized use
  • Providing accurate and up-to-date information

4. Intellectual Property

4.1 CAIROS AI Content

All materials provided through our website and services including datasets, documentation, text, graphics, logos, and software are owned by CAIROS AI or its licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without written permission.

4.2 User Content

By submitting content to us (e.g., feedback, prompts, red-team logs, or data uploaded to our systems), you grant CAIROS AI a non-exclusive, worldwide, royalty-free license to use and analyze that content solely for the purpose of providing, maintaining, and improving our services.

You retain ownership of your content.

5. Professional Services & Pricing

Any paid engagement including scope, deliverables, timelines, and fees will be governed by a separate Master Services Agreement (MSA), Statement of Work (SOW), or equivalent commercial contract. Such agreements override the general terms where conflicts occur.

6. Confidentiality

CAIROS AI may access sensitive information to perform contracted services. We commit to:

  • Maintaining strict confidentiality
  • Following our Privacy Policy
  • Complying with all signed NDAs and contractual confidentiality obligations
  • Adhering to industry best practices for data protection

We do not use customer data for model training unless expressly authorized in writing.

7. Disclaimers

7.1 No Warranty

Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that:

  • Services will be uninterrupted, timely, or error-free
  • Results will be accurate, complete, or suitable for your intended purpose
  • Any vulnerabilities or issues identified will eliminate all risks

7.2 No Professional Advice

CAIROS AI provides expert guidance in AI safety and security. However, our services do not constitute legal, financial, medical, or other regulated professional advice. Consult qualified professionals for those areas.

8. Limitation of Liability

To the maximum extent permitted by law, CAIROS AI is not liable for indirect, incidental, consequential, punitive, or special damages, including losses relating to:

  • Profits, revenue, or business opportunities
  • Data loss
  • Service interruptions
  • Unauthorized access or alteration of data
  • Any other damages arising from use of our services

Total liability for any claim will not exceed the amount paid to CAIROS AI in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless CAIROS AI and its affiliates from claims, damages, liabilities, and expenses arising out of:

  • Your use of the services
  • Your violation of these Terms
  • Your violation of another party's rights
  • Your content submissions

10. Termination

We may suspend or terminate your access to our services at any time, without prior notice, for reasons including:

  • Breach of these Terms
  • Suspected fraudulent or unlawful activity
  • Requests by regulatory or law-enforcement authorities

Upon termination, your right to use the services ceases immediately. We may delete associated data unless legally obligated to retain it.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the jurisdiction where CAIROS AI is incorporated.

11.2 Arbitration & Class Action Waiver

Any dispute arising from these Terms will be resolved through binding arbitration (except where prohibited by law).

You waive participation in class actions or class arbitrations.

12. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated by:

  • Posting updates on our website
  • Updating the "Last Updated" date
  • Sending notice via email, where applicable

Continued use of our services constitutes acceptance of the updated Terms.

13. Severability

If a provision is found unenforceable, it will be limited or removed as necessary. All remaining provisions remain in effect.

14. Entire Agreement

These Terms, along with our Privacy Policy and any service agreements (MSAs/SOWs), form the entire agreement between you and CAIROS AI.

15. Contact Us

For questions regarding these Terms:

CAIROS AI

Email: support@cairosai.com